Privacy Policy

Heal the Root · Last updated September 8, 2026

Heal the Root ("Heal the Root," "we," "us") is a health and wellness coaching business operated by Donny Dvorin, a sole proprietor located at 8 Thorp Dr, Weston, CT 06883, United States. This Privacy Policy explains what information we collect through healtheroot.ai and our related forms, calendars, email and text messaging, how we use it, and the choices you have.

Heal the Root provides educational health and wellness coaching. We do not provide medical advice, diagnosis, or treatment.

1. Information we collect

  • Information you give us: name, email address, phone number, time zone, and the answers you provide on our booking and intake forms (for example, the symptoms you are dealing with and what you have already tried).
  • Communications: emails, text messages, chat messages, and call notes exchanged with us.
  • Technical information: IP address, browser and device type, pages viewed, and video playback events, collected through cookies and similar tools.

2. How we use your information

  • To schedule, confirm, remind you about, and conduct Discovery Calls and coaching sessions.
  • To respond to your questions and provide customer support.
  • To send educational content and program information you have asked for.
  • To operate, secure, and improve our website and services.
  • To comply with legal obligations.

3. SMS / text messaging

Consent. You opt in to text messages from Heal the Root by entering your mobile number and checking the SMS consent box on our booking or contact forms, or by texting us first. Consent is not a condition of purchasing any goods or services.

What we send. Appointment confirmations, appointment reminders, scheduling changes, replies to your questions, and account or customer-care messages. Message frequency varies based on your activity with us.

Costs. Message and data rates may apply according to your mobile carrier plan.

Opt out. Reply STOP at any time to stop receiving texts. You will receive one final confirmation message. Reply HELP for help, or contact us at [email protected] or (475) 275-9347.

No sharing of SMS consent. Your mobile number and your SMS opt-in consent will not be shared with or sold to third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are shared only with our messaging service providers as needed to deliver the messages you have requested.

Carriers are not liable for delayed or undelivered messages.

4. How we share information

We do not sell your personal information. We share it only with service providers who help us run the business under confidentiality obligations, such as our customer relationship and messaging platform (HighLevel / LeadConnector), email delivery, calendar and video-conferencing providers (Google), payment processors, and analytics tools; when required by law or to protect our rights; or with your direction or consent.

5. Cookies and analytics

We use cookies and similar technologies to remember your preferences, measure how the site is used, and understand where visitors come from. You can control cookies through your browser settings; some features may not work if cookies are disabled.

6. Data retention and security

We keep personal information for as long as needed for the purposes above and as required by law, then delete or anonymize it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

7. Your choices and rights

You may unsubscribe from marketing emails using the link in any email, stop texts by replying STOP, and request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws, which we will honor as required.

8. Children

Our services are intended for adults 18 and older. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised. Continued use of our services after changes means you accept the updated policy.

10. Contact us

Heal the Root (Donny Dvorin)
8 Thorp Dr, Weston, CT 06883, United States
Email: [email protected]
Phone / Text: (475) 275-9347

See also our Terms & Conditions.

© 2026 Heal the Root · Donny Dvorin · 8 Thorp Dr, Weston, CT 06883 · [email protected] · (475) 275-9347
Educational health and wellness coaching. Not medical advice, diagnosis or treatment. Individual results vary.